DELIVERIES AND RETURNS

STANDARD SHIPPING

  • Delivery time estimate: 5 - 6 business days within Australia
  • Processing & delivery is from Monday to Friday
  • Shipping time does not include order processing time
  • Shipping time may also vary according to Australia Post time frames

 

EXPRESS POST

  • Delivery time estimate: 1 - 3 business days within Australia
  • Processing & delivery is from Monday to Friday
  • Shipping time does not include order processing time
  • Shipping time may also vary according to Australia Post time frames

 

COURIER POST

  • Same day delivery (Perth only)
  • Order before 4pm and receive between 6pm and 9pm

 

INTERNATIONAL SHIPPING

  • New Zealand $7.76 AUD - 3 - 5 business days
  • USA and Canada $13.72 AUD - 3 - 6 business days
  • UK $18.32 AUD - 8 - 10 business days 
  • All Other international $24.95 AUD - 7-14 business days
  • Shipping time does not include order processing time
  • Shipping time may also vary according to Australia Post time frames
  • ALL international orders may be subject to customs inspections and import taxes unique to your country.
  • This is not within our control and unfortunately we cannot pre-pay these taxes. We advise contacting your local customs office to find out if/and how much these taxes may be. 

 

RETURNS

Our returns and exchange policy is valid for 30 days. After the 30-day period, unfortunately we will not be able to offer you a refund or exchange. Sale items are not eligible for refund or exchange.

Please note you will be responsible for all shipping costs for returning your item to us. Shipping costs are non-refundable.

To be eligible for a full refund, your item must be in its original packaging, unworn and in the same condition that you received it. We only replace items if they are defective or damaged.

We will send you an email to notify you that we have received your returned item. We will then process your refund of the item(s) if they meet the refund requirements onto a credit card or the original method of payment within 3-5 working days.

If you have not received your refund, check with your bank provider as the processing times can vary.

For any other returns and exchange enquires, please contact us via: 

contact@sacredofficial.com